Safety first: if there is a gas smell, sparking, or a sagging ceiling, leave the area and call 911 or your utility before anything else.
Thousand Palms is an unincorporated community with single-family homes, mobile-home parks, and country-club areas. Mobile and manufactured homes can be especially sensitive to water under the floor.
Areas
Neighborhoods and mobile-home communities across Thousand Palms.
First steps
- Stop the water. Close the fixture valve or the home's main shut-off. In many valley homes it is near the front hose bib, in the garage, or in a box near the street.
- Make it safe. Stay out of standing water near outlets and appliances.
- Document. Photograph and video the source and every wet room before moving anything.
- Call your insurer to ask about their claim process.
- Start drying. Move rugs, furniture, and electronics out of wet areas.
- Get the right help. A licensed plumber fixes the source; a licensed restoration contractor measures moisture and dries walls and floors.
Common calls in Thousand Palms
- Slab leaks
- Burst pipes and supply-line failures
- Water heater leaks
- Mold after a leak
- Storm runoff and flash floods
- Leaks found in seasonal homes
How our referral works
We are a referral service, not a contractor. When you call or send a request, we connect you with an independent restoration contractor licensed by the CSLB who serves your city. You contract with and pay that contractor directly, and you are always welcome to choose someone else.
How to check a contractor in California
- Look up the license on the CSLB website and confirm it is active and fits the work.
- Ask for proof of liability insurance and workers' compensation coverage.
- Get a written contract and estimate before work begins, and read any assignment-of-benefits or direction-to-pay form before signing.
- Ask which IICRC or other training their crew holds and how they document moisture readings.
Nearby cities
- Palm Springs
- Cathedral City
- Rancho Mirage
- Palm Desert
- Indian Wells
- La Quinta
- Indio
- Coachella
- Desert Hot Springs
Common questions
Do you take requests from all of Thousand Palms?
We take requests from across Thousand Palms and refer them to independent contractors who serve the area.
Are you a contractor?
No. We are a referral service. You contract with and pay the licensed contractor directly.
Request a referral
Four fields. We will call you back and refer you to an independent contractor. Our call line is coming soon.
Need a restoration contractor in the Coachella Valley?
Tell us what happened and we will refer you to an independent, licensed contractor.